At JKT, we know the value of investing in our success. We have our own Education and Training practice that delivers technical training to some of the industry’s most recognised IT organisations.
We are constantly looking at ways to improve our services and the calibre of our employees to provide our clients with exceptional service delivery, skilled talent and quality solutions. We not only form strategic partnerships with some of the most innovative and niche companies in the Technology industry but regularly undergo stringent company evaluation to meet and surpass industry best practices, standards, improve our processes, quality, security and infrastructure.
We believe this not only makes us a better company to service our clients’ needs but entitles us as a company to prospective clients wishing to find an IT services partner of their own. Companies impressed by our accreditations and certifications engage us for their high profile projects.
Through our commitment to achieving Total Customer Satisfaction, JKT continues to add achievements, invest in our development centres, infrastructure and people and will go that extra mile to deliver a quality service, that surpasses our clients’ expectations.
CMMI (Capability Maturity Model Integration) is a process improvement approach that provides organisations with the essential elements of effective processes, which will improve their performance. CMMI-based process improvement includes identifying your organisation’s process strengths and weaknesses and making process changes to turn weaknesses into strengths. CMMI applies to teams, work groups, projects, divisions, and entire organisations. CMMI models are collections of best practices that help organisations to systematically improve effectiveness, efficiency, and quality.
ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to. In fact ISO 9001:2008 is implemented by over one million companies and organisations in over 170 countries. The standard is based on a number of quality management principles including a strong customer focus, motivation and implication of top management, process approach and continual improvement. Using ISO 9001:2008 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
ISO/IEC 27001:2005 specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of the organisation’s overall business risks. It specifies requirements for the implementation of security controls customized to the needs of individual organisations or parts thereof. ISO/IEC 27001:2005 is designed to ensure the selection of adequate and proportionate security controls that protect information assets and give confidence to interested parties.
SAP-certified providers of application management services receive certification from SAP for their ability to deliver services with high-quality service operations based on SAP® technology. JKT’s Application Managed Services are an ITIL based SAP Certified, SLA driven and application support service
Project Management Institute’s (PMI) & PRINCE2’s standards for project, program and portfolio management are the most widely recognized standards in the profession – and increasingly the model for project management in business and government. They are developed and updated by thousands of PMI & PRINCE2 volunteers with experience in multiple projects, and provide a common language for project management around the world.
Our Project Management Office (PMO) consist of PMI® /PRINCE2 certified professionals, adopting and executing projects using best practices from PMI and PRINCE2.
ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business. ITIL
advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organisations on how to use IT as a tool to facilitate business change, transformation and growth.
We provide consultancy, design, transition and delivery of ITIL based managed services to guarantee peak system/Application performance. Our Service management cell consist a vast pool of experienced resources with ITIL certification at all levels (ITIL 2011 Foundation, Foundation, Intermediate & ITIL Expert level).
based support service are:
- Right alignment of IT services with business requirements, expectations and goals
- Reduced TCO due to reduction in overall management and support costs
- Increase in business revenue/profitability due to Improved service availability and performance
- Improved service levels and service quality
“In an ever changing world, keeping up with technology can be the difference between success and failure. We at JKT believe that whenever we feel a sense of achievement, this is the time to scrutinise how we could do it better. We dedicate a vast number of resources and effort to embettering our employees and improving our service, making sure our business delivers to exceptional standards. Investing in corporate and employee accreditations and certifications, is investing in our future to offer our clients the best trained staff, quality services and robust technology solutions to meet their business needs.”