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Quality

JKT is well known for following standards and compliances. However, we believe that in today’s competitive world, quality can’t be achieved by a ‘one size fits all’ approach. We know that every engagement is unique and hence we work along with our client’s to define the business needs, operational expectations and layout a plan for project roadmap based on requirements. We tailor our processes to meet client’s quality expectations. We create real time benchmarks based on the outcomes of every engagement taking into account the key parameters like reduced timelines, improved functionality, increased productivity, performance, service and value for money.

  • Investment in Process – To mature and continuously improve our software engineering capabilities
  • Investment in delivery- Resource skills development through extensive training and certifications
  • Investment in Knowledge – Membership, training, workshop and forums of industry best practices
  • Investment in Infrastructure – integrated project management tools, frameworks, processes and technology
Certifications

JKT is an ISO 9001 CMMI accredited company, with mature Project & Service
Management processes based on PMI. We have skilled and certified PMP, ITIL, SCM (Agile), ISTQB (Testing) professionals that can turn your concept into reality.

JKT is ISO27001 certified for Information Security Processes and Practices.

JKT has well defined processes for each of our service and enterprise offerings. These processes are defined and refined by practitioners themselves, with constant inputs project and industry experience. Each engagement brings new experiences which are first documented then integrated, structured, and validated against industry best practices.

JKT processes are shared companywide through our collaboration platform, with over 1000 artifacts with process descriptions, templates, checklists, guidelines, examples for all the different domains, with rich navigation, search and content management features. These processes are deployed in projects through rigorous governance mechanisms.

Metrics and Governance Mechanisms

JKT’s comprehensive metrics and governance mechanisms ensure that quality standards are constantly and consistently maintained.

Governance mechanisms include status reports, team meetings, and reviews. These mechanisms actively incorporate multiple key metrics (including schedule, effort, cost, defects, SLAs, and more) to assess each project via a project dashboard view.

Together, these metrics and governance mechanisms ensure closed-loop monitoring and tracking of projects and ensuring consistent project success.

“At JKT, quality is at the heart of everything we do. We have always taken great pride in the work we do and the services we deliver for our clients around the world. We continuously invest in our people, tools, infrastructure, processes and procedures, metrics and governance to ensure we deliver to the highest quality standards. We have comprehensive process driven quality control systems that safeguard the quality of each engagement and regularly undergo stringent company evaluation to meet and surpass industry best practices. In doing so we improve processes, quality,security and infrastructure, all of which provides our clients with robust and reliable, world class quality solutions to overcome their operational challenges.”

Sincerely,

Babu Abraham

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