Process

We have comprehensive process-driven quality control systems that safeguard the quality of each engagement with every client.

Quality is at the heart of everything we do. We continuously invest in tools, infrastructure, processes and procedures, metrics and governance to ensure we deliver to the highest quality standards to provide robust and reliable, world class quality solutions.

We create real time benchmarks based on the outcomes of every engagement, focusing on key parameters such as reduced timelines, improved functionality, increased productivity, performance, service and value for money.

JK Technosoft is an ISO 9001 CMMI accredited company, with mature project and service management processes based on PMI. We have skilled and certified PMP, ITIL, SCM (Agile), ISTQB (Testing) professionals; we are ISO27001 certified for information security processes and practices.

We have well-defined processes for each of our service and solution offerings. These processes are defined and refined by practitioners themselves, with constant inputs from project and industry experience. Each engagement brings new experiences which are first documented then integrated, structured, and validated against industry best practices.

Our processes are shared companywide through our collaboration platform, with over 1,000 artifacts with process descriptions, templates, checklists, guidelines, examples for all the different domains, with rich navigation, search and content management features. These processes are deployed in projects through rigorous governance mechanisms.

JK Technosoft has put extensive governance benchmarks and mechanisms in place to ensure that quality standards are maintained each and every time.

Mechanisms such as status reports, team meetings and reviews, and benchmarks such as schedule, effort, cost, aberrations, service level agreements, etc., are used to evaluate the efficiency and effectiveness of each project through a project dashboard.

These benchmarks and mechanisms are a vital part of our project monitoring and tracking methodology to ensure that there are no variations that mar project success.