Business Excellence

JK Tech is constantly focused on building quality into the culture of the organization. We continuously assess and improve our operations, methods and dealings with people, both inside and outside the organization, while deploying effective tools and techniques of quality management.

Quality management, at JK Tech has three main pillars: People, Processes and Technology. We look at quality management as a means to enhance employee, partner and customer loyalty, build a strong reputation as a brand, adhere to industry standards and reduce operational costs. Our accreditations allow us to self-assess and improve our processes and outcomes.

INCULCATING A CULTURE OF QUALITY AND EXCELLENCE WITHIN PEOPLE AT ALL LEVELS

We focus on recruiting the right people for the right job and engaging them while giving them the opportunities, resources and support to be the best they can be.

For JK Tech, people are its competitive advantage. As major contributors to our culture of quality our people’s efficiency and competence help it to create value for partners and customers. By providing them with a supportive work environment that focuses on shared ethos and opportunities and resources to learn and grow, JK Tech ensures that people continue to embrace the tenets of quality entrenched in its culture.

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Rewards and recognition are an important aspect of our work culture. Merit is valued and achievement recognized. We have a dynamic multi-tiered reward and recognition program for enhancing performance and productivity while boosting employee morale, retention and satisfaction.

In addition, JK Tech encourages and facilitates up-skilling and re-skilling through across-the-board technical certification programs. Along with acquiring formal technical certification, this process also empowers employees with enhanced skills and knowledge. We sponsor these certifications and proactively arrange thought leadership sessions between industry experts and our people.

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ADHERING STRICTLY TO INDUSTRY STANDARDS AND NORMS ON QUALITY

Quality is at the heart of everything we do. We continuously invest in tools, infrastructure, processes and procedures, metrics and governance to ensure we deliver to the highest quality standards to provide robust and reliable, world-class quality solutions.

We create real-time benchmarks based on the outcomes of every engagement, focusing on key parameters such as reduced timelines, improved functionality, increased productivity, performance, service and value for money.

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JK Tech has a comprehensive Quality and Information Security Management System driven by skilled and certified PMP, ITIL, SCM (Agile), ISTQB (Testing) professionals.

The entire process framework is developed, based on the best practices and recommendations from a wide range of Quality standards, Information security standards, Process models and other standard practices, the company is accredited with.

We have well-defined processes for each of our service and solution offerings. These processes are defined and refined by practitioners themselves, with constant inputs from project and industry experience. Each engagement brings new experiences which are first documented then integrated, structured, and validated against industry best practices. JK Tech has put extensive governance benchmarks and mechanisms in place to ensure that quality standards are maintained each and every time.

LEVERAGING TECHNOLOGY THAT WORKS TOWARDS OUR CLIENTS’ BUSINESS SUCCESS

We leverage our experience of over 25 years and quality-driven processes to deploy, manage and support superior technology solutions. Our streamlined processes work to mitigate risks at every level so that we produce good, predictable results every time.

By collaborating with clients, following best practices and deploying proven methodologies, we develop solutions and services that are not only technically smart, sound and robust but also help our clients succeed in an evolving and competitive marketplace.

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Working together, our superior industry solutions (sPOS, mPOS, eHealth, GRC) and our Business Innovation Center which is dedicated to technology innovations allow us to create the best possible solutions, whether they are based on legacy or disruptive technology.

MAKING QUALITY THE TOUCHSTONE FOR OPERATIONS AND PLANNING

The accreditations that we undergo help us to constantly benchmark our products and services to international standards. As an organization, we are deeply committed to excellence in all we do, and this belief underlies all our operation and processes.

We not only form strategic partnerships with some of the most innovative companies in the technology industry but regularly undergo stringent company evaluation to meet and surpass industry best practices, standards, improve our processes, quality, security and infrastructure.

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All Accreditations

  • DotISO 9001:2015 (QUALITY MANAGEMENT SYSTEM)
  • DotISO 27001:2013 (INFORMATION SECURITY MANAGEMENT SYSTEM)
  • DotISO 37001:2016 – (ANTI-BRIBERY MANAGEMENT SYSTEM)
  • DotISO 14001:2015 – (ENVIRONMENTAL MANAGEMENT SYSTEM)
  • DotISAE & SSAE 18 SOC1 TYPE1
  • DotISAE & SSAE 18 SOC 1 TYPE II
  • DotCMMI L-5 SVC V 1.3
  • DotSAP-CERTIFIED PROVIDER OF SAP BUSINESS SUITE SOLUTIONS OPERATIONS
  • DotSAP-CERTIFIED PROVIDER OF SAP S/4HANA SOLUTIONS OPERATIONS
  • DotSAP-CERTIFIED PROVIDER OF HOSTING OPERATIONS LEVEL: ADVANCED

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