Automation of Business Processes Using SPOS for Smooth Operations

Largest Bangladeshi congolomerate with major tea and food brands adopts the automation of business process for increased efficiency and controlled operations

A Business house of major tea and food brands

Consumer Goods

The Client

It is one of the most successful and respected business houses in Bangladesh in verticals like Textiles, Shipping, Real Estate, Poultry, ICT, Energy, Packaging, Agro, Leisure & Hospitality and dominates the domestic tea market, capturing approximately 50% of the national branded tea market and 80% of the branded tea-bag market. The company has an unrivalled distribution network of 500+ sales centers and 22 zonal offices

The Challenge

The major challenge was to fully automate the entire tea & food business from the existing manual operations. The application has to be developed to meet the microscopic requirements of the less skilled sales team and Integration of systems to obtain instant and live reports of all the functions

The Solution

  • JKT’s sPOS, the mobile application (Online/Offline) allows the salesman to perform their daily activities like
    • Order Booking
    • Customer Billing
    • Inventory Management
    • Receivables
    • Expense Booking
    • Day Planning, Check-In, Check-Out
  • The solution involves the stock transfer from Plant to Distributors, between Distributors,
  • Centrally Monitor and Control Salesman on Salesforce
  • Manage Promotions, Discounts and Loyal customers
  • Reports and Dashboards for Marketing team and Management
  • Transactions from Mobile/Salesforce reflected in QAD ERP (Inventory, Sales and Distribution & Finance modules)

The Benefits

  • Daily average Sales of 200K USD plus visible to central Marketing & Management team on Salesforce dashboards as soon as a Sale is done from Salesman Mobiles
  • On an average 36,000+ transactions per day flow into Salesforce from mobiles across the country
  • Live tracking of Salesman on the field from the Dashboard Google maps
  • Live updates on Inventory, Orders, Sales, Collections & Customer outstanding (There are more than 175K customers)
  • Time spent on manual updates and reconciliation eliminated at various levels
  • Day/ Route Planning, Check-In, Check-Out of Salesman which leads to their productivity Reports/ Dashboards
  • Expense Approval process
  • An End to End Online Solution to manage the business hassle free