Implementation of MS AX 2012 R3 Asset Module

Global IT hardware manufacturer improves operational efficiency by implementing MS AX Asset Module

Client
The Client is a Global IT hardware manufacturer headquartered in the USA

Industry
Manufacturing

The Client

The Client is a Global IT hardware manufacturer headquartered in the USA. The Client provides a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses and large enterprises, including customers in the government, health and education sectors.

The Challenge

  • High total cost of ownership for the assets.
  • Moving IT spending from Capex to Opex.

Solution

  • Integrated AX 2012 R3 asset management module with customer support portal.
  • Customization of Assets modules.
  • Development of SSRS Reports.

The Benefits

  • High visibility of assets and single view of assets.
  • Operational efficiency through increased customer support.
  • Auto invoice generation improved account receivable processes.