JK Technosoft and STUPA IT Services (P) Ltd. have entered into a strategic partnership in which JK Technosoft will license and use STUPA’s Digital Enterprise Service Management Solution called iFIX to provide world class services to its esteemed clients.
JK Technosoft, an end-to-end software lifecycle services provider entered into a strategic partnership with STUPA IT, an innovation-led technology solution provider. In this strategic partnership, STUPA will act as the software provider for its cloud based digital enterprise service management software solution – iFIX, while JK Technosoft will license iFIX for providing solutions to its esteemed clients.
iFIx is a cloud based, fully automated, next generation Digital Service Management tool which uses an integrated approach to meet all service management requirements. The tool is built on Robotic Process Automation (RPA), Internet of Things (IoT) and Artificial Intelligence (AI) that drives a higher productivity at lowest TCO (Total Cost of Ownership). It works on the industry renowned SaaS (Software as a Service) delivery model.
Through this partnership, JK Technosoft will be able to provide an end-to-end technology solutions and services to its clients. JK Technosoft’s technology capabilities will be backed up by STUPA IT’s iFIX service management platform to deliver an integrated service offering to its clients. Technology Service capabilities like Application Management and Support (AMS), Infrastructure Management & Support (IMS), Transition & Knowledge Management (TKM), Digital Service Exchange (DSE), Agile Change and Release Management (ACR), Integrated Document Management, Service Escalation Management, Digital Service Desk, Innovation and Value Generation, Real Time Solution, Do-It-Yourself (DIY), Service Automation, User Experience Management, Experience Dashboards and Service Management Analytics (SMA) will be delivered through this partnership which will provide at least 30% savings to clients’ TCO (Total Cost of Ownership).
Again, the partnership will bring in all these services under one umbrella as a One Stop Solution for all the needs of our customers. Customers will be benefited through this single platform offering with social and mobility enablement, to satisfy all of its service need along with high-end technology capabilities which will eliminate the need to look out for multiple solution vendors.
As Per Mr. Surajit Bose, CEO & Founder, STUPAIT, “Our Company has put together solution and service expertise in areas where industry is still awaiting best-in-class practices. Through this partnership, we aim to empower our customers with enterprise service management and mobility solutions to drive up productivity and employee satisfaction. The various service modules in iFIX makes it flexible for diverse set of activities. STUPA IT’s philosophy is “We Make It Work for You” through a Faster, Better, Sleeker and Cost Effective solution.”
Dr. Sanku Bose, CEO of JK Technosoft added, “In this ever evolving digital world, where enterprises are already working under cloud based business models, the partnership between JKT and STUPAIT will lead to improved operational productivity. As of now enterprises need different platforms to manage and monitor various kind of services. iFIX will both increase efficiency and enhance overall performances for service management through its end-to-end approach.”
About JK Technosoft
JK Technosoft is an India based global IT services and solutions company providing end-to-end software lifecycle services to SME’s and large organizations. JK Technosoft offers application development & maintenance, enterprise mobility, cyber security, application re-engineering and other data management solutions.
About STUPAIT (www.stupa.co)
STUPAIT is an India based cloud solutions provider with its innovation lab in Bangalore that offers end-to-end enterprise service management, process automation, IoT (Internet of Things) and AI (Artificial Intelligence) based software solutions. STUPA IT is incubated at International Institute of Information Technology Bangalore (IIITB).