SAP SD/MM Support Consultant

Experience Level (In Yrs): 5 to 9 Years

Number of Position(s): 1

Job Description:

Mandatory Technical Skills:

  • Candidate should be 5+ Yrs. of experience with good SAP E2E process knowledge.
  • Candidate should have worked on handling production issues with experience of iDOC analysis.
  • Candidate should have good analytics experience in preparing data in SAP for business in Delivery / Shipment / Shipment cost areas.
  • Candidate should have experience in testing skills.
  • Candidate should be good in communication as it would be customer facing role.
  • Quaification/Education: B.E / B.Tech / MCA.

Responsibilities include:

  • Production issues.
  • Connect the relevant teams to identify the RCA.
  • Provide proper updates to the users reporting the issue.
  • Assess if the issues can be fixed permanently and provide a solution for SME’s review.
  • Adhoc Request: Testing & Analytics.
  • Ensure quality in the work.
  • Coordinate with relevant teams (Project or Support – OTM, PI, MuleSoft).
  • Assess if the issues can be fixed permanently and provide a solution for SME’s review.
  • Assign testing task resources and ensuring timely completion.

New Requirement or Enhancement:

  • Understanding requirement.
  • Prepare high level summary / BPD.
  • Share timeline with Unilever.
  • Preparing documentation for CR creation (FS / Test scripts).
  • Review test scripts.
  • Review test results.
  • Validating the accuracy of the deployed changes.
  • Prepare documentation and train the team members.
  • Work Guidelines.
  • Update workplan regularly.
  • Understanding and responding to mails addressed to the team, pertained to individual scope (this has been one point which Naveen was not handling properly).
  • MOM for the meeting hosted (No proper MOM circulated after meeting).
  • Understanding of the E2E functionality.
  • STO Process.
  • SO Process.
  • Export Process.
  • Import Process.
  • Inbound Process.
  • IDoc & Proxy.
  • Good Analytic Skill.
  • Extract and preparing data on demand related to transportation.
  • Define formats for reporting.

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