Retention of the Competitive Advantage

One of America’s largest private company involved in oil and fuel products business increased its value for money and retain its competitive advantage in a demanding market place by utilizing our delivery model

Client
Fuel and Energy Provider

Industry
Energy & Utilities

The Client

Company supplies and delivers fuel products to its commercial, industrial and retail customers across the United States and Canada through a network of refiners, suppliers, terminals and carriers. It delivers more than 3 billion gallons of petroleum products every year through 27,000 locations. With over $8 billion in revenues, It has earned the #41 spot on Forbes’ 2013 list of America’s largest private companies.

The Situation

The client wished to significantly enhance its business operations and customer satisfaction by achieving real time visibility of mission critical information and removal of manual and obsolete methods for oil order processing. Their goal was to seamlessly interface with customers, vendors, partners and suppliers by integrating all internal and external applications while also implementing legacy integration.

The Solution

Our solution for the client’s business challenges consisted of automated order processing and fulfillment, a reduction in backlogs, integration of applications with all third parties and modernization of the legacy platform. We delivered to timelines and quality standards and were able to create a robust and secure IT and network infrastructure in a highly modern ODC.

Benefits

The client benefitted greatly from a significant improvement in value for money by utilizing our delivery model. The resultant improvements in operational efficiency and customer satisfaction enabled the client retain its competitive advantage in a demanding market place.