DBA – Shared Services (24X7)

Database shared services is where talented pool of DBA resources manages multiple clients across different environment and time zone. 24/7 incident handling, proactive management and other service to ensure optimal database performance.

Implementing a Shared Services model can enable companies to achieve effective monitoring of database across multiple Geo’s and cost savings.

Across Globe Support

Providing 24/7 support for multiple geo’s to ensure maximum availability of Application.

Talented Team

Pool of Resources working round the clock to make sure your database is up and running for Business continuity.

Cost Saving

DBA resources are expensive and scarce. We provide cost-effective access to a deep pool of DBA expertise without hiring resources or assuming additional costs.

  • 24/7 monitoring service (CPU, Disk, Memory and database components)
  • Monitor Database backup/recovery
  • Database security
  • Monitor Instance/agents/listener/environment availability
  • Verify Replication disaster recovery process
  • User/roles/session administration
  • Manage Major/critical incidents for production databases
  • Problem resolving and Root-cause analysis
  • Monitoring database and database service-related jobs
  • Assist developers with basic Query tuning as per requirement
  • Continuous operational improvements
  • Monthly report
  • On demand service with fixed cost hourly basis

Benefits of 24/7 Shared Support:

Benefit of dedicated support

  • Maximized Availability – 24/7 Support
  • Process Dependency
  • Initial Technical Assessment
  • SOP Documentation
  • Monitoring Tool Setup
  • Incident and Alert Management system
  • Establish SLAs
  • Cost Optimization