Service Management Solution – iFIX
iFIX is a cloud based, fully automated, next generation Service Management solution for the 21st century enterprises.
iFIX has built-in industry contents and best practices on Service Management, caters to all the service management requirements through an integrated approach. iFIX is built on the principles of Robotic Process Automation (RPA), Internet of Things (IoT) and Artificial Intelligence (AI) to drive higher productivity and lowest TCO (Total Cost of Ownership). It works on SaaS (Software as a Service) delivery model.
iFIX has an Outcome-driven Pricing Model which helps our customers to realize the benefits faster, better, sleeker and cheaper.
iFIX has an un-matched value propositions:
- No License Fee – Available for unlimited users to promote mass adoption of IT by business
- Ready-2-Go – Pre-configured Cloud-based solution as well as on-premise solution as per customer choice
- No upfront cost on infrastructure and implementation
- Built-in industry best practice
- Mobile and Social enabled
iFIX Features Highlights:
10 Solution Components: UXM, DSE, DSD, RTS, DOCU+, ECM, ACR, TKM, IVG & SMA
Automatic Capture of Service needs to Automation Driven Resolution – end-to-end Zero Touch Resolution
Cloud-based, Mobile Enabled Solution
Superior User Interface
Tool Driven Idea & Innovation Culture
Social Collaboration to drive Productivity and Recognition