Application Management Services and Support

Is your SAP ERP ready for an evolution or a revolution? As the ERP data structures and technology begin winding down, they are making way for a whole new generation of technology that brings exponential performance and dramatically new problem-solving capabilities.

Being an SAP Certified Application Management Service (AMS) Provider, JKT’s AMS Services has been helping customers reduce IT complexity and costs for over a decade and have evolved with the experience of working with large enterprises and small businesses at the same time.

Whether it is a need based support or a dedicated support for complete SAP landscape management, we have delivered 50+ successful engagements for customers across the globe.

Our SAP Application Management Services ranges from a simple day to day application support to a full-fledged managed service. No matter what kind of support you are looking for your organization, we provide complete flexibility to choose a right support model for you. Following are different types of support we offer:

  • Offshore Shared Support.
  • Dedicated Support (Onsite/Offshore).
  • Hybrid Support.
  • ABAP Support.
  • BASIS Services.

Following Is What You Can Always Expect from Us:

  • Business Process Knowledge Driven by Industry Expertise
    Our team of industry experts drive business processes knowledge for SAP AMS team to ensure quality delivery governed by best practices.

  • Managed Services for Complete Peace of Mind
    The support JKT provides covers all elements of your SAP Enterprise; from a fully managed service, through to End User support, training, and business process enhancement. This ultimately frees your budget and bandwidth of core team.

  • Advanced Monitoring & Control
    JKT has advance ticket management and SLA tracking tools for effectively tracking the control parameters of the project. All the information related to support is available on clicks.

  • Maximize ROI
    JKT will engage with you to evolve, and achieve best from your existing SAP investment and maximize the ROI.

  • Flexible Engagement Models
    JKT gives you the flexibility to choose from various support engagement models delivered from onsite, nearshore and offshore which suits best for your business.

  • Processes & Best Practices
    Being SAP Certified Application Management Service provider, JKT brings best practices and process oriented support engagement to streamline the overall engagement and free up your in-house team for innovations.

Related Resources

SAP File Lifecycle Management ( FLM) Implementation and Support
The client is a Public Sector Company under the Ministry of Defence and controls 70% of India’s market.
SAP Application Managed Services
Leading Cement manufacturer reduces Y-o-Y support costs using Shared services
SAP AMS - Shared Support desk
Global auto component manufacturer improves operational efficiency using shared support...
Load More Case Studies