Application Management Services and Support

Is your SAP ERP ready for an evolution or a revolution? As the ERP data structures and technology begin winding down, they are making way for a whole new generation of technology that brings exponential performance and dramatically new problem-solving capabilities.

Being an SAP Certified Application Management Service (AMS) Provider, JKT’s AMS Services has been helping customers reduce IT complexity and costs for over a decade and have evolved with the experience of working with large enterprises and small businesses at the same time.

Whether it is a need based support or a dedicated support for complete SAP landscape management, we have delivered 50+ successful engagements for customers across the globe.

Our SAP Application Management Services ranges from a simple day to day application support to a full-fledged managed service. No matter what kind of support you are looking for your organization, we provide complete flexibility to choose a right support model for you. Following are different types of support we offer:

  • Offshore Shared Support.
  • Dedicated Support (Onsite/Offshore).
  • Hybrid Support.
  • ABAP Support.
  • BASIS Services.

Following is what you can always expect from us:

  • Business process knowledge driven by industry expertise
    Our team of industry experts drive business processes knowledge for SAP AMS team to ensure quality delivery governed by best practices.

  • Managed Services for Complete Peace of Mind
    The support JKT provides covers all elements of your SAP Enterprise; from a fully managed service, through to End User support, training, and business process enhancement. This ultimately frees your budget and bandwidth of core team.

  • Advanced Monitoring & Control
    JKT has advance ticket management and SLA tracking tools (iFix and WebHotline) for effectively tracking the control parameters of the project. All the information related to support is available on clicks.

  • Maximize ROI
    JKT will engage with you to evolve, and achieve best from your existing SAP investment and maximize the ROI.

  • Flexible Engagement Models
    JKT gives you the flexibility to choose from various support engagement models delivered from onsite, nearshore and offshore which suits best for your business.

  • Processes & Best Practices
    Being SAP Certified Application Management Service provider, JKT brings best practices and process oriented support engagement to streamline the overall engagement and free up your in-house team for innovations.

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