gateretail and JK Tech have come together to address one of the most complex challenges in airline operations today- Intelligent/Smart Inflight retail planning at scale.
Across the UK and Europe, airlines are dealing with high demand variability by route, time, and passenger mix, ongoing out-of-stock versus wastage trade-offs for perishable inventory, and reactive discounting that pressures margins. These challenges require more than incremental improvements; they demand a fundamentally new, intelligent and scientific approach to planning and execution.
This partnership brings together gateretail’s deep domain expertise in inflight retail operations and JK Tech’s strength in enterprise AI, data engineering, and agentic automation. The result is an AI-Powered Inflight Retail Operations Planning Suite, a standardised, scalable solution purpose-built for airline retail and onboard F&B operations.
Powered by JK Tech’s JIVA Agentic AI Orchestrator, the platform unifies demand forecasting (SKU × flight × route), promotion simulation, optimal pricing recommendations, and supplier order automation within a single, integrated planning environment. By combining trusted enterprise data with advanced AI/ML models and agentic workflows, airlines can move from fragmented, reactive planning to predictive, coordinated execution.
Together, gateretail and JK Tech enable airlines to:
- Increase revenue per flight
- Improve gross margin per head (GMH)
- Reduce wastage and out-of-stock incidents
- Make faster, more confident commercial and operational decisions
Built for enterprise adoption, the solution delivers real-time insights, traceable recommendations, and secure integration with existing airline systems.
What’s Next in the gateretail × JK Tech Partnership
The AI for Operations track will continue to build on the demand-driven supply efficiency theme by completing the loop and generating optimal supply orders to realise the opportunities created by intelligent pricing and promotion simulation, improving margins and squeezing out wastage.
The AI for Finance track will focus on financial operational excellence by automating a number of reconciliation processes around sales data and Supplier Rebate invoicing to reduce cost, improve efficiency and reduce financial leakage. It will also focus on forecasting to improve financial planning, smart capital allocation, and financial scenario modelling.
The next phase of the partnership will continue to focus on AI for Operations – planning & operational excellence, while expanding to AI for Finance.
The enhancement of the scalable data lake, Agentic platform and MLOps will drive program efficiency AI at scale.
Together, gateretail and JK Tech are advancing toward a unified inflight retail intelligence platform that connects commercial, operational, and finance functions through traceable, secure, and scalable AI-driven workflows.
Message from José Lirio Silva
“The next phase of our partnership reflects our shared commitment to redefining inflight retail intelligence. By deepening our collaboration with JK Tech, we are equipping airlines with advanced AI-driven capabilities that improve planning precision, commercial performance, and operational resilience.”
– JosĂ© Lirio Silva, Global Managing Director & VP, gateretail
Message from Tanuj Singh
“Airline retail operations demand precision, speed, and intelligence at scale. Through JIVA’s agentic AI capabilities, we are helping airlines connect forecasting, pricing, and supply decisions into a unified workflow that drives measurable revenue and margin impact. The positive impact of our partnership is already visible in improved decision velocity, stronger retail performance, and tangible business outcomes for our airline partners.”
To know more about the partnership, contact Tanuj Singh at tanuj@jktech.com.
