Today’s retail experience is no longer defined by speed alone. It is defined by connection. Modern shoppers expect brands to engage them through natural, real-time conversations that feel personal, relevant, and human.
Orbiee is JK Tech’s conversational commerce platform designed to help retailers meet these expectations at scale. Powered by digital humans, unified customer intelligence, and intelligent workflows, Orbiee transforms how customers discover products, make decisions, and complete purchases across every channel.
What Orbiee Delivers
Conversational Commerce at Scale
- Human-like conversational commerce powered by Digital Humans across voice, chat, and visual interfaces
- Real-time, personalized interactions driven by a unified Customer 360 view
- Context-aware conversations that adapt dynamically to shopper intent and behavior
Composable & Enterprise-Ready Architecture
- Modular, API-first, and composable design for seamless integration with existing retail systems
- Supports agentic workflows across the customer journey: Discover → Recommend → Transact → Support
- Flexible deployment across store, web, app, and social channels
Built for Scale, Trust & Performance
- Enterprise-grade security, scalability, and observability
- Designed to meet enterprise standards for reliability, performance, and governance
- Supports high-volume interactions without compromising experience quality
Core Capabilities
- Product lookup
- Contextual assistance
- Personalized recommendations
- Customer Relationships
- Virtual try-on
- Autonomous price match
- Omnichannel journeys
- Seamless no-touch checkout
- Product Catalog Enhancement
Built for Enterprise Retail
Orbiee features a modular, API-first architecture designed for easy integration with existing commerce and data platforms. Built with enterprise-grade security, scalability, and observability, it operates reliably in high-volume retail environments.
Business Impact
Retailers using conversational, personalized experiences benefit from higher engagement, improved conversion rates, increased basket value, fewer returns, and more efficient operations.
Redefine Retail Engagement
Orbiee helps brands move beyond transactions to create meaningful, memorable retail experiences, at scale.
