September 1, 2022 By: Tanuj Singh
The entire healthcare industry is infused with a multitude of heavy paperwork and complex administration tasks. Data collection and paperwork are essential elements of every healthcare industry workflow, from new patient registration, emergency admissions, and patient history documentation to insurance claims.
However, manual management of all the complexities and extensive healthcare services is often time-consuming and prone to human errors. This is a primary reason behind reduced work efficiency and performance.
In recent years, the healthcare industry has been overwhelmed with rising patient needs and labor requirements. While human experts are crucial to the smooth functioning of any healthcare organization, healthcare providers (HCPs) must embrace end-to-end automation. By unifying several technologies, tools, platforms, and processes, Hyperautomation technology can increase operational speed and spearhead digital transformation in the healthcare sector.
Hyperautomation provides a great opportunity for the entire healthcare ecosystem to deliver reliable and quality patient care at reasonable prices.
Top Challenges Faced by Healthcare Organizations
Healthcare providers have to manage multiple complex processes and requirements on a daily basis. A recent study pointed out that the US healthcare sector spends around $2.1 billion per year on inefficient, error-prone, and poor manual data management.
Over the subsequent years, data analytics has emerged as one of the most challenging undertakings for healthcare providers. Along with other technical challenges, including security, data integrity, and visualization, the inefficiencies increase the overall reimbursement rates in the healthcare industry.
Some of the top challenges HCPs face are –
Zero Process Transparency
Given the industry’s nature, healthcare organizations collect vast amounts of data about the patient’s history, activities, and further details from various sources. However, unlike many sectors that promote transparency across all parallels, healthcare data is sensitive and confidential. Hence, medical staff must always be careful while handling data when they primarily focus on delivering quality service to patients.
Flawed Manual Processes
Healthcare administrative tasks are filled with repetitive manual work, including data entry, financial documents, insurance claims, etc., to provide data-driven insights. However, manual tasks are time-consuming and prone to human errors, often leading to inaccurate information in the database.
High Operating Cost
The absence of efficient automation for everyday administration paperwork increases reliance on human intervention significantly. Healthcare organizations are compelled to hire a skilled pool of professionals to handle administrative tasks and achieve scalability, leading to higher overall costs.
In this digitized age, the healthcare industry must adopt advanced technologies and tools to keep up with the stringent compliance rules, deliver quality care, and maximize RCM efficiency and profits. Hyperautomation is the one-stop solution for this.
Hyperautomation technology offers a better way for HCPs to streamline all their administrative operations, reduce overall costs, and align healthcare systems with the patient’s needs. Healthcare automation solutions speed up the basic end-to-end automation by incorporating diversified tech elements and tools, allowing the HCPs to act faster, enhance their agility and provide value-based service to the patients.
Hyperautomation leverages numerous new-age technologies, tools, and platforms to create an end-to-end automation ecosystem. AI, ML, RPA, Data Analytics, Big Data, iPaaS, etc., are some technologies under the Hyperautomation umbrella. The main aim is to augment human abilities, allowing them to streamline processes at a greater speed and efficiency.
Hyperautomation infuses AI and ML tools with RPA to enable automation for repetitive tasks. Combining the two, hyperautomation allows the power and flexibility to automate the areas where automation was considered impossible. Hyperautomation in healthcare is indeed the future of digital transformation.
Role of Hyperautomation in Addressing Healthcare Challenges
Gartner predicts that by 2024, many organizations can lower their operational costs by up to 30% with Hyperautomation technology.
As for the healthcare sector, Gartner states, “Automation serves a key role in healthcare digital transformation by freeing resources for innovations that drive outcomes and health value”.
Hyperautomation holds enormous potential to enable end-to-end automation for numerous routine healthcare operations. Successfully integrated data-driven insights allow HCPs to reap better results by leveraging clinical and optimized operational workflows. Moreover, it can facilitate enhanced clinical outcomes through accurate and cost-effective measures.
Here are a few ways how Hyperautomation technology is transforming the healthcare industry:
Chatbots and Digital Workers
Rather than incorporating a single tool or software, Hyperautomation combines multiple intelligent tools like automated chatbots or digital employees to apply a broader understanding of system-based approaches to enhance automation. Using dedicated AI tools and chatbots for primary patient interaction allows the HCPs to practice hassle-free administrative management. Hyperautomation strikes the exact balance between manual intervention and automation for better performance.
With the ever-changing regulatory standards, the healthcare industry is evolving at an unprecedented rate. Using disruptive technologies, healthcare automation solutions help build the best assembly systems to cope with a challenging and dynamic market scenario. The healthcare device market is projected to rise from $455 billion in 2021 to $658 billion by 2028, accounting for the increased rate of automated diagnostic procedures. Hyperautomation enables HCPs to amp up their services with more transparent, sophisticated, and automated operational systems.
Automating Manual Tasks
Hyperautomation allows HCPs to shift their focus on providing quality care delivery to the patients by automating the day-to-day administrative tasks. Automating the basic functions allows all the entities to coordinate smoothly and focus on delivering quick and quality treatment to patients. Hyperautomation services nullify any instances of human error by eliminating human intervention, increasing the organization’s productivity.
Benefits of Hyperautomation
In the current scenario, Hyperautomation readily defines the future of the healthcare industry. The most notable benefits Hyperautomation technology provides to the HCPs include:
Hyperautomation optimizes workflow by incorporating digitalization to automate daily tasks requiring manual intervention. It reduces the reliance on manual management and curbs extra hiring costs. Plus, Hyperautomation services help HCPs cut costs almost by one-third and create a way to streamline the revenue to other pivotal medical needs like automation, expansion, and infrastructure renovation.
Hyperautomation in healthcare aims to boost productivity by streamlining operations and eliminating elements that hinder productivity. It improves workflow by assigning efficient RPA tools and software to handle heavy operations. Integrated tools include AI, ML, NLP, and Data Analytics which help amplify automation. Thus, HCPs can easily overcome daily medical challenges within a minimized time frame.
Hyperautomation offers high-end quality services through optimized intelligence, improved efficiency, consistency, and reduced manual errors. Upon successful implementation, it ensures safe connectivity across all the departments while minimizing repetitive and mundane manual tasks. Hyperautomation allows human efforts to be focused on priorities like patient service.
Hyperautomation Is Here to Stay
With digital transformation in full swing, it is not surprising that Hyperautomation will soon be a mainstream technology across various industries. Hyperautomation is the future of automation in the healthcare sector. Besides speeding up administrative operations, it helps HCPs deliver superior patient care service and better clinical outcomes. With the growing trend, hyperautomation is not limited to a specific niche but focuses on providing new opportunities for HCPs to deliver quality service through complex operational improvements.
JK Tech has emerged as a benchmark for providing end-to-end hyperautomation-powered solutions. With ample experience in customizing and operationalizing automation, we promise to offer you a seamless Hyperautomation strategy and solution. Create a competitive edge for your brand through optimized hyperautomation services!