DELHI, India - Apr. 4, 2012 – Specsavers, the world’s largest privately-owned optical group, has selected JK Tech, part of the JK Organisation, one of India’s largest industrial conglomerates, to provide on and off-shore application support in a three year managed services contract worth £3 million.
The JK Tech team will deliver an ITIL-based application management service covering 30 legacy applications with a focus on maintaining and improving application stability through quality processes at a reduced cost.
John Lister, Chief Information Officer for Specsavers commented “Specsavers and JK Tech have been working together for over 8 years and we knew that the JK Tech commitment to Specsavers, their knowledge of our applications and adherence to quality standards were the right fit for our legacy service. We are delighted to continue our relationship in the knowledge that the service is in safe hands.”
Abhishek Singhania, JK Tech Managing Director, added: “Customer delight, quality and value for money are the cornerstones of the JK Tech service, so we are thrilled that they were a major part of what Specsavers were looking for. This is the largest addition to the JK Tech managed service portfolio and will be delivered from our Delhi operation. We are proud that it takes the Specsavers and JK Tech relationship into the 2nd decade.”