Application Managed Services for a Multinational Automotive Company

DotThe Client

The client is an American multinational automotive supplier. With more than 130 years of experience, the client supports the automotive industry in realizing clean propulsion and provides efficient technology solutions for light, medium and heavy-duty vehicles as well as off-highway applications.

DotThe Challenges

  • Earlier, the client was using an older version of QAD across multiple Geographies and it was not supported by OEM (Operational Equipment Manufacturer).
  • A huge volume of historical data was lying in their environment occupying huge database space.
  • The custom-built EDI application which was used for the exchange of data with other applications for day-to-day business transactions was not integrated with any application.
  • The client was using an older version of Progress 4 GL Environment due to which they were facing issues in database performance.
  • The customer did not have full details of the custom programs developed and there was no proper documentation for the employees to understand the process.
  • The client was performing the order creation process twice (One in ASP .NET and the other in QAD), due to which there was a discrepancy in data.

DotThe Objective

The client being an innovative and sustainable mobility solutions provider for the vehicle market needs to minimize manual process and cost and maximize efficiency and profit.


The client sought an IT service provider who can guide and support the company to automate and simplify their business processes.


JK Tech’s team provided expert guidance and created IT strategies, fulfilling all the objectives of the client.

DotThe Solution

  • JK Tech proposed to migrate a customer from QAD’s older version to the latest version for multiple geographies.
  • We suggested the customer to go for the Delete/Archive process to archive the historical data and reduce the DB size.
  • We implemented a migration project from EDI to QAD EDI-eCommerce where you can integrate all systems with QAD ERP Systems.
  • Migrated all the databases from Progress V9 to Open Edge 10.
  • We integrated QAD & .NET Systems to avoid double order creation.

DotThe Benefits

  • Performed Delete / Archive project for 3 years of data which reduced the database by 25%.
  • Database limitations in V9 were overcome in open edge 10.
  • Implemented QAD EDI-eCommerce project for connecting their Suppliers & Customers to reduce their manual follow-up process.
  • Due to Exchange Repository, there was a 30% reduction in Manual validation of EDI errors.
  • The client was able to view the data repository in Ecommerce and able to analyze the issue and rectify it at the earliest.
  • Reduction in data entry of orders by interface Automation.
  • 8×5 Continuous monitoring of their database ensured that their application is up and running without any impact on the business.

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