The client is widely recognized as the UK’s leading provider of business solutions in the apparel marketplace. Their expertise in clothing, footwear and accessories is helping them deliver multi-channel ERP business solutions to the apparel industry since 1991. With 25 years of rich experience, they aim at providing a full range of services to its end customers and helping them drive growth from local to global and single to multi-channel.
Being the leader in the apparel solutions marketplace, the client desired to offer its end-customers with a solution that offers a single view of the product, gives enterprise inventory visibility, in-store mobility, personalized engagement and seamless channel commerce for the end-consumers.
The retail IT landscape comprises of different systems like stores, warehouses, remote workers, head office data, that needed to be internally and externally integrated together in a way they can communicate and interact smoothly.
The system with the growing business demanded up-gradation to Progress OpenEdge 11.6 Suite and integration with external applications such as Financial Accounting Software, Warehouse Management Software, and EPOS Tills; hence resulting in improved customer experience.
In addition, the application required to be highly secure and protected from the risks of malicious attacks that can cause irreparable damage to the business. Hence, it was key for the solution to be functionally and technically mature to meet the business demands while being agile, scalable, highly protected and customizable to meet the customer needs.
The Order Management software is the core of the Client’s enterprise, which aims at delivering effective process management across different functions like sales, purchase and stock control. With the rapid business growth, the client was required to meet the specific need of their customers’ business and provide them with a robust and at the same time a secure and flexible solution. The application was required to protect the end customers and businesses by meeting information security standards. Hence, it was desired the system to be highly flexible and protected to meet the dynamic needs of the end-customer’s business as well as the apparel marketplace.
JK Tech during its 5-years engagement has been focused to offer a competitive product for leading companies in the apparel marketplace in the UK, helping them to manage the retail life cycle more seamlessly.
JK Tech worked on every aspect of the application, providing 100% application coverage. The application software was developed using Progress OpenEdge 11.6 Suite on ADM2-like architecture followed by tight integration with other external applications like Financial Accounting Software, Warehouse Management Software and EPOS Tills system.
Fig 1: Retail Order Management Integration Architecture
The integration landscape included the following key aspects:
The application with the OpenEdge 11.6 platform made the solution comprehensive connected retail architecture, where each of the various middleware aspects is responsible for performing a specific function in that connected retail architecture.
In addition to that, the solution also solved one of the most important aspects, that is security, by using the Transport Layer Security, which is a successor to Secure Socket Layer (SSL) and provides end-to-end communications security over the network.
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