The client is a top provider of integrated business solutions, benefits management, and risk management with a technological edge and is established in the United States, with operations in over 80 countries. The company offers a wide variety of resources in the casualty, property, marine, benefits, and other lines.
The major challenge faced by the client was that the manual process of customer record keeping was time-consuming and costly, as the client was utilizing many resources to keep the work going.
Whenever a new customer was added to any office, the user security team prepared a spreadsheet manually with access records for every user of that office. The same was then uploaded to the application to create access records for each user. This used to take a couple of weeks for an average of 1000 users for the complete process. The major objective that the client wanted to achieve was to modify multiple records and do other works at the same time, thus saving time and cost.
JK Tech’s expert solution team analyzed the problem and provided the best solution to automate their business.
Fig: Solution Diagram 1
Fig: Solution Diagram 2
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