The client is a top provider of integrated business solutions, benefits management, and risk management with a technological edge and is established in the United States, with operations in over 80 countries. The company offers a wide variety of resources in the casualty, property, marine, benefits, and other lines.
Due to the legacy software system, these were the challenges faced by the client:
The legacy Claim Management software system of the client had most of the tasks performed manually by the company’s operation and claim examiner due to the legacy nature and limitations of the system. The client was looking to enhance their claim management system to increase efficiency, performance, and agility in the day-to-day operations of claim management by adding automated processes or workflows.
The objective was to develop a new Claim Management software that can be an enhancement of the legacy application where key components of the claim management software are migrated to the PEGA PRPC platform.
JK Tech being a dedicated solution partner, offered solution designing expertise in the following technical areas:
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