How Chatbots Are Revolutionizing Customer Services?
Customer Service is an integral part of services industry. Traditionally, it has been catered to by call centers run by the companies or third party entities.
Technology Overdose: Is AI/RPA/IoT/Others Being Sold a Bit Too Much?
While we know the advantages and values of technologies like AI, RPA, IOT (or likes) to the business, are these being sold a bit too much? Are business users really getting…
Decision Making Factors for Selecting an Appropriate Process to Automate
By removing Human labor to provide additional capacity for more strategic work, RPA simply creates more value with less…